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Head of Operational Excellence

1 week ago

Makati City, National Capital Region, Philippines Michael Page Full time

About Our Client

Our client is a leading organization in the Recruitment Process Outsourcing (RPO) sector, catering to sizeable clients both locally and internationally.

Job Description

We are seeking an experienced VP Operations to drive operational excellence and client engagement. As a key member of our team, you will be responsible for ensuring that recruitment and sourcing campaigns meet their operational objectives.

  • Foster and maintain strong relationships with key clients to ensure seamless collaboration and high-quality services.
  • Provide leadership and mentorship to the team, inspiring them to achieve exceptional results and professional growth.
  • Develop and implement high-impact initiatives to enhance operational efficiency, client satisfaction, and market positioning.
  • Optimize recruitment strategies to cater to industry-specific needs and client requirements.

The Successful Applicant

To succeed in this role, you should possess:

  • At least 10 years of experience in operations or talent acquisition, with a proven track record of managing high-level operational functions.
  • Exceptional leadership skills, enabling you to inspire, mentor, and develop senior management teams.
  • Excellent client relationship management skills, built on trust, communication, and a customer-centric approach.
  • Strong analytical and problem-solving skills, with a focus on data-driven decision-making to drive business outcomes.
What's on Offer

We offer a competitive salary package, including a comprehensive benefits program designed to support your well-being and professional growth.

Join a diverse and inclusive work culture that fosters collaboration, innovation, and continuous learning.

Be part of a global team dedicated to delivering exceptional services and making a meaningful impact in the RPO sector.