Software Validation and QA Expert

1 week ago


Manila, National Capital Region, Philippines Global Process Manager Inc. Full time

About Global Process Manager Inc.

We are a respected name in the industry, known for delivering top-notch ERP implementation services. Our commitment to excellence has earned us a reputation as a trusted partner for businesses seeking to enhance their operational efficiency and effectiveness.

This role offers the chance to join our elite team of experts and contribute to the success of our ERP projects. As a key member of our team, you will play a pivotal role in ensuring the accurate, reliable, and efficient operation of our ERP systems through comprehensive testing strategies and effective quality assurance processes.

Main Responsibilities:
  • Comprehensive Testing Strategies
    • Develop and implement comprehensive testing strategies for ERP implementations, upgrades, and enhancements, ensuring alignment with ITIL service management processes.
    • Collaborate with cross-functional teams to integrate testing activities into Change and Release Management policies.
  • Quality Assurance & Control
    • Develop and execute manual and automated test scripts to validate ERP functionality, identifying and tracking defects.
    • Ensure defects are promptly communicated and tracked, working closely with developers to resolve them.
  • Reporting & Stakeholder Communication
    • Prepare and present detailed testing reports that include test results, defect analysis, and actionable recommendations for improvements.
    • Regularly update key stakeholders on testing progress, risks, and outcomes.
  • Knowledge Sharing & Team Development
    • Develop and maintain knowledge of emerging trends and best practices in ERP testing, ITIL frameworks, and Quality Assurance (QA) methodologies.
    • Provide training and guidance to teams on ERP testing best practices within an ITIL Service Lifecycle framework.


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