Customer Experience Specialist

2 weeks ago

Taguig, National Capital Region, Philippines TECHNOGLOBAL TEAM, INC. Full time

**Company Overview**

TECHNOGLOBAL TEAM, INC. is a dynamic and innovative company that values its employees and strives to deliver exceptional client experiences.

We're committed to fostering a culture of excellence, where our team members can grow and develop their skills.

  • Demonstrate a passion for delivering exceptional client experiences
  • Possess excellent communication and interpersonal skills, with the ability to build trust and rapport with clients
  • Collaborate effectively with cross-functional teams to drive business results

**Key Responsibilities:**

  • Develop and implement effective client communication strategies
  • Analyze client feedback and provide actionable recommendations for improvement
  • Work closely with internal stakeholders to ensure seamless delivery of services

**Requirements:**

  • Minimum 2 years of experience in a client-facing or customer success role, preferably in the technology industry
  • Strong problem-solving and decision-making abilities, with a proven track record of resolving complex client issues

About Our Benefits:

We offer a comprehensive benefits package that includes comprehensive day 1 HMO coverage, additional HMO coverage for family members, free annual flu vaccine, continuous career development and certifications, travel and training opportunities, regular awards and recognitions, comprehensive life insurance, 24 paid time offs, and more.

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