Customer Service Leadership Position
6 days ago
At Staff4Me, we are seeking a highly skilled and organized Customer Service Leadership Position to oversee the daily operations of our call center. This critical role requires strong leadership, excellent communication skills, and a passion for delivering exceptional customer service.
Responsibilities:- Lead a team of call center representatives and supervisors to ensure high-quality customer service delivery.
- Develop and implement effective call center policies and procedures.
- Analyze call center metrics to identify areas for improvement and implement necessary changes.
- Provide regular feedback and coaching to team members to enhance performance.
- Collaborate with other departments to resolve escalated customer issues.
- 3-5 years of experience in call center management or related field.
- Proven track record of successfully managing and leading a call center team.
- Strong knowledge of call center operations and best practices.
- Excellent communication and interpersonal skills.
- Ability to analyze data and make informed decisions.
-
Customer Service Leadership Opportunity
2 hours ago
Cebu City, Central Visayas, Philippines beBee Careers Full timeJob SummaryThis leadership position oversees customer support operations, ensuring seamless service delivery and process improvements.Key Responsibilities:Manage and supervise customer service teams, including remote and distribution center support.Oversee customer interactions via multiple channels, ensuring high-quality service.Analyze customer issues and...
-
Leadership Position in Healthcare
7 days ago
Cebu City, Central Visayas, Philippines Go-Get Data Consultancy Full timeSenior Team Member OpportunityWe are seeking an experienced Leadership Position in Healthcare to join our team at Go-Get Data Consultancy. This role offers a unique chance to leverage your leadership skills and industry expertise to drive customer satisfaction and business growth.Key Areas of ResponsibilityTeam Leadership:Develop and execute strategies to...
-
Customer Service Leadership Role
7 days ago
Cebu City, Central Visayas, Philippines CallTek Full timeJob OverviewThe Customer Service Leadership Role is a critical position at CallTek, requiring a skilled professional to develop and implement effective training programs, lead a team of support staff, and monitor their performance. If you have a passion for customer service and leadership, this role may be the perfect fit for you.Key Responsibilities:Develop...
-
Retail Leadership Position
1 day ago
Cebu City, Central Visayas, Philippines beBee Careers Full timeAbout the Role:This Retail Leadership Position is responsible for overseeing and controlling store operations to achieve monthly sales targets, aligning with the company's annual business plan objectives.The successful candidate will ensure seamless day-to-day store operations, adhering to operational standards and core commercial aspects of the...
-
Customer Service Leadership Role
2 hours ago
Cebu City, Central Visayas, Philippines beBee Careers Full timeJob SummaryWe are seeking an experienced Engagement Supervisor to lead a team in providing exceptional customer service.Main ResponsibilitiesProvide general customer service, including technical and non-technical support to business and end-consumer customers.Manage high-volume inquiries, customer issue analysis, and resolution.Lead a team and ensure the...
-
Restaurant Leadership Position
1 day ago
Cebu City, Central Visayas, Philippines beBee Careers Full timeWe are seeking an experienced Restaurant Leadership Professional to join our team. As an Area Manager, you will be responsible for overseeing the daily operations of multiple restaurant locations within a specific geographic region.Your primary objective will be to ensure that each restaurant is operating efficiently, delivering exceptional customer service,...
-
Store Leadership Position
6 days ago
Cebu City, Central Visayas, Philippines Robinsons Supermarket Corporation Full timeJob OverviewThe Store Manager plays a pivotal role in driving sales and profitability, ensuring effective merchandising and shrinkage control, conducting business analysis, delivering exceptional customer service, and overseeing the management of store personnel. This key position requires a strong leader who can drive results-oriented initiatives and foster...
-
Store Leadership Position
2 hours ago
Cebu City, Central Visayas, Philippines beBee Careers Full timeAbout the RoleThe Store Head is a leadership position responsible for driving sales targets and ensuring store operations run smoothly.Key ResponsibilitiesMonitor sales performance and implement strategies to achieve targets;Supervise daily store operations, including inventory management and visual merchandising;Train and develop direct reports to enhance...
-
Retail Store Leadership Position
3 days ago
Cebu City, Central Visayas, Philippines beBee Careers Full timeJob SummaryThis leadership role is responsible for driving sales and profitability, while maintaining control over merchandising and shrinkage. The ideal candidate will have a proven track record of business analysis, customer service, and people management.Key ResponsibilitiesAchieve target EBIT and EBITDA through effective operating expense management and...
-
Customer Service Leadership Role
2 weeks ago
Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full timeJob SummaryTASQ Staffing Solutions is seeking an Operations Management Specialist to join our team. In this role, you will be responsible for overseeing the day-to-day operations of our contact center, including managing a team of customer service representatives. If you have experience in customer service and leadership, we encourage you to apply.Key...