Automotive Systems Specialist

1 day ago


San Juan, National Capital Region, Philippines beBeeTechnical Full time ₱900,000 - ₱1,250,000
Job Overview

We are seeking a skilled Technical Support Professional to provide expert assistance to automotive technicians.

This role involves diagnosing complex technical issues and offering solutions related to vehicle performance and repairs.

You will work remotely, combining in-depth knowledge of automotive systems with exceptional customer service skills to ensure efficient problem resolution and high customer satisfaction.

Main Responsibilities
  • Provide technical support via phone, email, or chat to customers and technicians.
  • Analyze reported problems, identify root causes, and provide clear, actionable solutions.
  • Maintain accurate records of customer interactions, technical issues, and resolutions using our CRM system.
  • Collaborate with engineering and product teams to relay customer feedback and contribute to product improvements.
  • Stay updated on the latest vehicle technologies and repair techniques through continuous learning and training.
Requirements
  • A degree in Automotive Technology or equivalent job experience.
  • Certifications: State or ASE Certified.
  • Minimum 2 years of hands-on experience as an Automotive Technician (dealership preferred).
  • Expert understanding of vehicle systems, diagnostics, and repair processes.
  • Extensive experience with electric vehicle, infotainment, and hybrid technologies is a plus.
What We Offer

A dynamic work environment with opportunities for growth and development.

Flexible work arrangements to accommodate your needs.

Ongoing training and support to enhance your skills and expertise.

About Our Team

We are a team of dedicated professionals passionate about delivering exceptional customer service and support.

We value collaboration, innovation, and continuous improvement.


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