Customer Experience Liaison

1 day ago

Cagayan de Oro, Northern Mindanao, Philippines beBeeCommunication Full time ₱600,000 - ₱1,000,000

About the Role

We are looking for a highly skilled professional to take on the role of Customer Experience Liaison. As a key member of our customer-facing team, you will be responsible for delivering exceptional service to customers via phone.

  • Provide outstanding customer service by addressing inquiries, resolving complaints, and guiding customers through solutions.
  • Maintain a thorough understanding of products and services to effectively assist customers.
  • Collaborate with other departments to resolve customer issues and escalate complex problems as necessary.
  • Continuously seek opportunities to improve the customer experience and streamline processes.

What We Look For In A Candidate:

  • High School Diploma or equivalent.
  • Excellent communication skills.
  • Able to work from home with reliable internet connection and necessary equipment.

Benefits:

  • Paid Training Program
  • HMO Insurance
  • Paid Time Off
  • Referral Bonus Program
  • Career Advancement Opportunities

Additional Information:

  • Amenable to working in a fast-paced environment.
  • Ability to multitask and prioritize tasks efficiently.

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