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Support Representative Role
2 weeks ago
We are seeking a highly motivated and skilled Customer Service Representative to join our team at The Referrers PH. In this role, you will be responsible for handling customer inquiries and resolving issues in a professional and timely manner. You will provide accurate information about our products and services, respond to customer complaints, and process orders, returns, and exchanges as required. If you have a passion for delivering exceptional customer experiences and possess excellent communication skills, we encourage you to apply for this exciting opportunity.
Responsibilities
- Respond to customer inquiries via phone, email, or chat.
- Provide accurate information about products and services.
- Handle and resolve customer complaints.
- Process orders, returns, refunds, and exchanges.
Requirements
To be successful in this role, you should have a strong background in customer-facing roles and excellent communication skills. A high school diploma or equivalent, combined with 6 months of experience in BPO voice work, is required for this position. Additionally, you should possess the ability to multitask, work well under pressure, and maintain a positive attitude in a fast-paced environment.
Benefits
The Referrers PH offers a comprehensive benefits package, including a competitive salary range of PHP 14,000 - 23,000, opportunities for growth and development, and a dynamic work environment that fosters teamwork and collaboration.
