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Fashion Retail Operations Executive
2 weeks ago
As a key member of our retail fashion team, you will oversee the daily operations of our stores across the Quezon City Metro Manila area. This full-time position is critical to ensuring the smooth and efficient running of our retail network, contributing to the overall success of the business.
- Manage and lead a team of store managers and sales associates to achieve sales targets and maintain high levels of customer service
- Implement operational policies and procedures across multiple store locations
- Monitor inventory levels, ordering, and stock control to optimize product availability and minimize wastage
- Analyze store performance data and identify opportunities for improvement
- Collaborate with the marketing team to implement promotional activities and visual merchandising strategies
- Resolve customer complaints and ensure a positive brand experience
- Identify and address training needs for the store teams
- Work closely with the head office on strategic planning and decision-making
- Minimum 2 years of experience in a similar operations management role within the retail fashion industry
- Strong leadership and people management skills with the ability to motivate and develop a team
- Excellent problem-solving and decision-making abilities
- Proficient in data analysis and using performance metrics to drive improvements
- Solid understanding of retail operations, including inventory management, merchandising, and customer service
- Innovative thinking and a commitment to enhancing the customer experience
- Excellent communication and interpersonal skills
- Degree in Business Administration, Retail Management, or a related field
We offer a competitive salary, health insurance, life insurance, and generous annual leave. We prioritize career development and provide opportunities for training and advancement. Our company culture encourages collaboration, innovation, and work-life balance.