Business Intelligence Services Manager

2 weeks ago


Taguig, National Capital Region, Philippines SPi Global (now Straive) Full time

About the Job

The Business Intelligence Services Manager position at SPi Global (now Straive) is a critical role that requires a seasoned professional to lead the development of operational enablement services catalogues and drive continuous improvement initiatives to optimize business application service operations.

Key Responsibilities

  • Develop and maintain operational enablement services catalogues to enhance service delivery.
  • Collaborate with technology and business teams to drive continuous improvement initiatives.
  • Lead small to mid-sized projects related to operations, focusing on process improvements and innovation.
  • Ensure smooth and quality-assured transition of application features from development to production environments.

Requirements

  • Degree in technology, software engineering, or a related quantitative field.
  • Minimum 5 years of experience in a similar role, preferably in technology and/or financial industry.
  • Proficient in relational databases (SQL Server/PostgresDB) and cloud services such as AWS.
  • Experience with incident and problem management, as well as programming languages like Java and/or Python.
  • Strong analytical and problem-solving skills, excellent communication skills, and customer-centric approach.
  • Very good language skills in English (written/oral).


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