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Customer Service Representative

2 weeks ago

Angeles City, Central Luzon, Philippines beBeeCustomerService Full time ₱25,000 - ₱35,000

Job Title: Customer Service Representative

optiBPO is seeking a professional Customer Service Representative to deliver exceptional customer experiences.

We are looking for an individual who possesses excellent communication skills and a strong attention to detail.

Key Responsibilities:

  • Process Sales Orders: Respond to client inquiries and resolve any issues in a timely manner.
  • Client Support: Assist clients with their queries and provide guidance as needed.
  • Reporting: Prepare daily and weekly reports on customer interactions.

Requirements:

  • CRM Tools: Proficient in using CRM tools like HubSpot or similar.
  • Tertiary Qualification: Tertiary qualification in sales or business (desired but not essential).
  • Microsoft 365: Proficient in Microsoft 365 programs.
  • Organizational Skills: Strong organizational skills with high attention to detail.

About optiBPO:

optiBPO offers great perks and benefits, including in-house medical support and HMO coverage. Our work environment promotes a healthy, collaborative, creative, and team-oriented atmosphere.