Dayforce Configuration Expert

1 day ago

Mandaluyong City, National Capital Region, Philippines beBeeSolutions Full time $80,000 - $120,000
Senior Solutions Specialist

This role involves assisting project teams to deliver configuration that adheres to best practices for Dayforce. The Senior Solutions Specialist will provide limited support to clients awaiting implementation of their Dayforce product and devise long-term solutions to address configuration gaps identified by Dayforce customers post go-live.

Key Responsibilities:
  • Verify, gather, understand, and document customer requirements
  • Advise customers on various options to address business needs
  • Develop SQL code to identify, troubleshoot, and rectify data and configuration issues in the customer's Dayforce instance
  • Analyze, troubleshoot, and modify XML and XSLT code
  • Project Management
    • Create and follow a project plan using effort estimation, outline action items, measure progress, make adjustments, and follow the plan through to completion
    • Provide customers with significant and timely updates
  • Collaborate with customers, Ceridian contacts, and third-party vendors to conduct thorough testing to deliver a complete and high-quality solution
Requirements:
  • Bachelor's Degree in Computer Science, Engineering, or relevant software/computer-related fields
  • 4+ years of support experience or equivalent
  • Superior communication, organizational, and problem-solving skills
  • Strong proficiency with SQL and understanding of relational database systems
  • Expert knowledge of programming, HTML, and Microsoft Server Technology
  • Technical knowledge of XML and XSLT

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