Healthcare Trainer

2 days ago


Taguig, National Capital Region, Philippines Gratitude Philippines Full time
Job Title: Trainer (Healthcare)

Gratitude Philippines is seeking a highly skilled and experienced Trainer (Healthcare) to join our team.

Key Responsibilities:
  • Conduct training sessions for all associates within the organization to ensure they have the necessary knowledge and skills to perform their roles effectively.
  • Apply effective communication and training techniques to facilitate the appropriate use of knowledge resources in Allsec's business activities.
  • Maintain a relevant repository of reusable communication and training materials.
  • Identify, coordinate, and implement initiatives related to learning and knowledge and ongoing floor support.
  • Perform monitoring and provide feedback to the Management Team and to the Client.
  • Participate and coordinate in Quality Calibration Sessions with the clients and the management team.
  • Ensure that appropriate knowledge tools, techniques, and standards are being utilized to meet requirements and needs.
  • Adhere to all HIPAA guidelines and policies.
  • Perform other projects and duties as required.
Requirements:
  • High school graduate, senior high school graduate, associate graduate, and/or college-level education.
  • One to two years of experience in healthcare account and Trainer role.
  • Excellent communication skills, both in written and oral.
  • Willingness to work on a shifting schedule and work on-site in Market Market BGC.
Benefits:
  • Non-taxable allowance.
  • HMO Coverage upon hire.
  • Vacation Leaves up to 24 credits.
  • Sick Leave Conversion.
  • Group Accident Insurance.
  • Additional leave.
  • Company Christmas gift.
  • Company events.
  • Employee discount.
  • Health insurance.
  • Opportunities for promotion.
  • Promotion to permanent employee.
Schedule:
  • 8 hour shift.
  • Afternoon shift.
  • Day shift.
  • Night shift.
  • Overtime.
  • Rotational shift.
Experience:
  • Trainer: 2 years (Preferred).
  • BPO: 2 years (Preferred).

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