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Human Resources Transition Specialist

2 weeks ago

Manila, National Capital Region, Philippines Netflix Full time

Netflix Human Resources Transition Specialist

We are seeking a detail-oriented and organized HR Service Delivery Transition Analyst to join our dynamic team. This role is pivotal in ensuring the seamless transition of work to the Service Delivery team from both new and existing Global Business Partners.

This involves coordinating with various stakeholders to ensure that all processes, systems, and resources are aligned to support the effective delivery of HR services. The ideal candidate will possess strong project management skills, excellent communication abilities, and a solid understanding of HR operations.

Key Responsibilities:

  1. Transition Planning and Execution: Develop, implement, and manage comprehensive transition plans for new services and changes. Coordinate with cross-functional teams to ensure timely and efficient execution of transition activities. Maintain a robust governance framework to ensure adherence to timelines and deliverables.
  2. Risk Management: Identify potential risks and issues related to transitions and develop proactive mitigation strategies.
  3. Knowledge Transfer and Training: Organize training sessions and knowledge transfer activities to ensure Service Delivery teams are fully prepared to support changes to existing workflows or new services.
  4. Stakeholder Engagement: Foster strong collaboration with key stakeholders to understand their needs, educate them on the transition process, address any concerns, and ensure alignment and support for successful transition outcomes.
  5. Process Improvement: Continuously identify opportunities for process improvements during transitions and implement best practices to enhance service delivery efficiency and effectiveness.
  6. Communication and Performance Monitoring: Ensure clear, concise, and timely communication with all stakeholders about transition plans, progress, updates, and any changes.