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Online Community Manager

3 weeks ago

Cebu City, Central Visayas, Philippines Cyberbacker Full time
Job Description:

Position Summary

Cyberbacker is a dynamic online marketing company seeking an experienced Online Community Manager to build and engage our online community across multiple social media platforms.

Main Responsibilities:

  • Design and implement community engagement strategies to foster a positive and interactive online environment.
  • Develop and curate high-quality content that resonates with our target audience, promoting brand awareness and loyalty.
  • Collaborate with cross-functional teams to align community efforts with overall marketing objectives.
  • Monitor and analyze community performance metrics, making data-driven decisions to optimize engagement strategies.
  • Respond to comments, messages, and reviews in a timely and professional manner, ensuring exceptional customer service.
  • Stay up-to-date with the latest social media trends, best practices, and platform changes, applying this knowledge to enhance community growth and engagement.
  • Participate in brainstorming sessions to generate innovative ideas for community development and campaign execution.
  • Contribute to the development of community reports and presentations to showcase engagement metrics and recommendations.

Requirements:

  • Exceptional interpersonal and communication skills, with the ability to connect with diverse audiences.
  • Mastery of social media platforms, including Facebook, Instagram, Twitter, YouTube, LinkedIn, Pinterest, and Google My Business.
  • Proficiency in community management tools, such as Hootsuite and Sprout Social.

Benefits:

  • Opportunities for professional growth and development, including training and mentorship.
  • Competitive compensation package, including profit sharing and bonuses.
  • Recognition and rewards for outstanding performance and contributions to the team.
  • Access to cutting-edge technology and resources, enabling you to excel in your role.
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