Telecommunication Liaison

5 days ago

Pasig, National Capital Region, Philippines Metacom Full time

As a Telecommunication Liaison at Metacom, you will serve as a key point of contact for our customers, facilitating effective communication and resolving any technical or billing-related issues that may arise.

In this role, you will have the opportunity to develop and maintain relationships with customers, understanding their unique needs and preferences to deliver tailored solutions and exceptional service.

Our ideal candidate will possess excellent problem-solving skills, a strong understanding of telecommunication systems, and the ability to communicate complex information in a clear and concise manner.

  • Interpret and troubleshoot technical issues related to telecommunication services.
  • Collaborate with internal teams to resolve complex customer complaints.
  • Develop and implement processes to improve customer satisfaction and experience.

  • Global Network Engineering Director

    15 hours ago

    Pasig, National Capital Region, Philippines Q2 HR Solutions Full time

    This Director role will be responsible for the development and execution of our global service delivery model in support of our growing international B2B customer base. They will collaborate across the Operations organization to drive process improvement & change adoption. Additionally, this Director will help mature our local Manila strategy from both a...