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Technical Support Specialist

3 weeks ago

Taguig, National Capital Region, Philippines NTT Data Full time

About NTT Data

We are a leading IT services provider, committed to delivering exceptional solutions that drive business growth and success.

Job Overview

This role is part of our 2nd level On-site support team, providing assistance to end users with PC Hardware/Software & Network troubleshooting. You will be responsible for setting up printers, video conferencing, and IP Telephony equipment, as well as supporting project/activity related initiatives.

Key Responsibilities

  • Provide on-site technical support assistance to end users
  • Troubleshoot hardware and software issues, including PC setup and network connectivity
  • Set up and maintain various IT systems and equipment
  • Support project/initiative related tasks and activities
  • Maintain accurate records of support activities and incidents

Requirements

  • Bachelor's degree in Computer Science, Information Technology, or equivalent field
  • 1-2 years of experience in the related field
  • Excellent problem-solving and diagnostic skills
  • Ability to work onsite in Taguig
  • Willingness to start immediately

What We Offer

NTT Data offers a dynamic work environment, competitive compensation package, and opportunities for professional growth and development. If you are a motivated and results-driven individual looking for a new challenge, please submit your application.