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Shifting Schedule CSR Position Available

1 week ago

Makati City, National Capital Region, Philippines Nityo Infotech Services Philippines Full time

Job Summary: We are looking for a skilled and dedicated Customer Service Representative to join our team at Nityo Infotech Services Philippines. As a CSR, you will be responsible for handling customer inquiries and resolving issues in a professional and timely manner.

Key Responsibilities:

  • Handle customer inquiries and issues via phone, email, or chat
  • Provide solutions to customer problems and concerns
  • Collaborate with colleagues to achieve sales and service targets
  • Maintain accurate records of customer interactions

Requirements:

  • 2 years of college education or 2-year vocational course
  • 1-2 years of experience in voice CS
  • Excellent verbal and written communication skills
  • Customer service-oriented
  • BPO experience an advantage

Benefits:

  • A competitive salary package: P25,000 + incentives (max of P4,000)
  • The opportunity to work on a shifting schedule (6am-11pm, no graveyard shift)
  • A chance to develop your skills and career in the BPO industry