Operations Team Lead
4 weeks ago
Job Description:
Key Responsibilities:- Supervise daily operations of a team of call center associates, ensuring adherence to organizational policies and legal requirements.
- Monitor work and attendance, providing regular coaching to enhance performance and meet weekly metrics.
- Identify performance issues, develop action plans, and implement corrective measures, including potential termination when necessary.
- Ensure customer service meets contractual KPIs and financial goals, communicating expectations and updates to employees.
- Serve as a subject matter expert for escalated customer calls and conduct team meetings to facilitate communication and encourage input.
- Associate's degree in a relevant field (preferred) and 2-4 years of related experience.
- Highly motivated individual with the ability to develop and mentor team members to meet performance goals.
- Strong communication skills, both written and verbal, with the ability to lead a team in prioritizing tasks and meeting deadlines.
- Experience in mentoring and providing guidance to team members, with a willingness to work a flexible schedule.
- Competitive salary and program-specific incentives.
- Career development opportunities and a supportive work environment.
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Operations Team Lead
4 weeks ago
Baguio City, Cordillera, Philippines Neksjob Full timeJob Title: Operations Team SupervisorAt Neksjob, we are seeking a highly motivated and experienced Operations Team Supervisor to join our team. As a key member of our operations team, you will be responsible for supervising a team of call center associates, monitoring work and attendance, and ensuring that customer service meets contractual Key Performance...
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Operations Team Lead
4 weeks ago
Baguio City, Cordillera, Philippines Neksjob Full timeJob Description:This role involves supervising the daily operations of a team of call center associates, monitoring work and attendance in accordance with organizational policies and legal requirements. Key Responsibilities:Regular coaching of team members to enhance performance and ensure metrics are met.Identifying performance issues, developing action...
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Operations Team Lead
4 weeks ago
Baguio City, Cordillera, Philippines Neksjob Full timeJob Description:This role involves overseeing the daily operations of a team of call center associates, ensuring adherence to organizational policies and legal requirements. The supervisor will monitor work and attendance, providing regular coaching to enhance performance and meet weekly metrics.The supervisor will identify performance issues, develop action...
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Operational Team Leader
2 weeks ago
Baguio City, Cordillera, Philippines Neksjob Full timeJob Summary:The role of Operations Team Supervisor is a critical position that involves overseeing the daily activities of a team of call center associates.Supervise the daily operations of a team of call center associates, monitoring work and attendance in accordance with organizational policies and legal requirements.Regular coaching of team members is...
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Operations Team Member
2 hours ago
Baguio City, Cordillera, Philippines TOPSERVE SERVICE SOLUTION Full timeAt TOPSERVE SERVICE SOLUTION, we are currently seeking an Operations Team Member to join our team.About the RoleThis is a dynamic role that requires someone who is flexible and willing to work in a fast-paced environment. The successful candidate will be responsible for providing exceptional customer service, working collaboratively with our team, and...
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Financial Operations Director
4 weeks ago
Baguio City, Cordillera, Philippines Interlink Global Talent Full timeAbout Us:At Interlink Global Talent, we specialize in providing skilled offshore staffing solutions to businesses across diverse industries. Our team of highly trained professionals, located in the Philippines, seamlessly integrates with companies in the United States, offering a unique and cost-effective approach to meet staffing needs.We are seeking a...
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Operations Director
4 weeks ago
Baguio City, Cordillera, Philippines Anytime Fitness (XR & J Corporation) Full timeOperations ManagerAre you a strategic leader with a passion for driving operational excellence? Do you have a proven track record of managing multiple locations and achieving targets? We're seeking an experienced Operations Manager to join our team at Anytime Fitness Superstars.Key Responsibilities:Strategic Leadership: Develop and execute operational...
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Operations Director
4 weeks ago
Baguio City, Cordillera, Philippines Anytime Fitness (XR & J Corporation) Full timeOperations ManagerAt Anytime Fitness Superstars, we're seeking a seasoned Operations Manager to drive excellence across our fitness clubs. As a key member of our team, you'll oversee and enhance operations, setting ambitious targets and implementing automation systems to boost efficiency and excellence.Key Responsibilities:Strategic Leadership: Develop and...
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Financial Operations Director
4 weeks ago
Baguio City, Cordillera, Philippines Interlink Global Talent Full timeAbout Us:At Interlink Global Talent, we specialize in providing skilled offshore staffing solutions to businesses across diverse industries. Our team of highly trained professionals, located in the Philippines, seamlessly integrates with companies in the United States, offering a unique and cost-effective approach to meet staffing needs.We are seeking a...
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Financial Operations Manager
4 weeks ago
Baguio City, Cordillera, Philippines NMS Philippines Full timeFinancial Leadership Opportunity at NMS Philippines **Job Summary** We are seeking a highly skilled and experienced Financial Operations Manager to lead our Finance Department. The ideal candidate will have a strong background in accounting, finance, and leadership, with a proven track record of driving financial planning and strategy, analyzing and...
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Key Accounting Operations Manager
4 days ago
Baguio City, Cordillera, Philippines EFlexervices Full timeAt eFlexervices, we are seeking a seasoned accounting professional to join our team as a Key Accounting Operations Manager. This role plays a critical part in achieving project goals and driving success across the accounting team.Overview of the RoleWe are looking for an experienced accounting professional who can provide operational oversight and expertise...
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Support Operations Specialist
2 hours ago
Baguio City, Cordillera, Philippines MH Al-Muftah Group of Companies Full timeWe are seeking a highly skilled and organized Support Operations Specialist to join our team at MH Al-Muftah Group of Companies.This is a full-time position that requires the ability to work effectively in a fast-paced environment, providing general administrative support to various departments.The ideal candidate will have excellent communication skills, be...
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Housekeeping Operations Manager
4 weeks ago
Baguio City, Cordillera, Philippines Sweet Haven Land Developers, Inc, Full timeHousekeeping Manager Job DescriptionAt Sweet Haven Land Developers, Inc, we are seeking a highly skilled and experienced Housekeeping Manager to lead our housekeeping department to the highest standards of cleanliness and customer care.Key Responsibilities:Oversee daily housekeeping activities, ensuring all areas of the hotel are clean and...
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Sales Team Assistant
4 weeks ago
Baguio City, Cordillera, Philippines ACCPRO International Full timeJob Summary:We are seeking a highly skilled and motivated Sales Team Assistant to join our team at ACCPRO International. The successful candidate will be responsible for providing administrative support to our Area Sales Managers, ensuring the smooth operation of our sales team.Key Responsibilities:• Assist Area Sales Managers in managing sales groups to...
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Financial Operations Director
2 hours ago
Baguio City, Cordillera, Philippines NMS Philippines Full timeWe are looking for a highly skilled and experienced Financial Operations Director to join NMS Philippines.As a Financial Operations Director, you will be responsible for overseeing the operations of our Finance Department, directing financial planning and strategy, analyzing and reporting on financial performance, and ensuring compliance with financial laws...
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Leading Barista Specialist
2 weeks ago
Baguio City, Cordillera, Philippines Philippine FoodAsia Corp. Full timeWe are seeking a skilled Barista to join our team at Philippine FoodAsia Corp. in SM Baguio. The ideal candidate must have prior experience as a Barista in a coffee shop in the Philippines or abroad, with expertise in hot and cold drink preparations, including latte art.Requirements:Male or FemaleWith prior experience as a BaristaWith experience in operating...
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Branch Operations Manager
3 days ago
Baguio City, Cordillera, Philippines Allegiant Manpower Group Solutions Inc. Full timeJob DescriptionJob Title: Branch Operations ManagerCompany OverviewThe Allegiant Manpower Group Solutions Inc. is a dynamic and forward-thinking organization that seeks to hire an experienced Branch Operations Manager to oversee the daily operations of its branches.Estimated Salary:$80,000 - $110,000 per annum based on experience and qualifications.Job...
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Accounting Operations Manager
1 week ago
Baguio City, Cordillera, Philippines eFlexervices Full timeAccounting Operations Manager Job DescriptionAt eFlexervices, we're seeking an Accounting Operations Manager to spearhead our accounting team's success.Key Responsibilities:Manage and oversee accounting team operations, ensuring seamless execution of tasks and projects.Develop and implement process improvements, enhancing efficiency and...
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Cyber Operations Specialist
2 weeks ago
Baguio City, Cordillera, Philippines Cyberbacker Careers Full timeCareer Opportunities:- Job Summary: We are seeking a skilled and dedicated individual to join our team as a Cyber Operations Specialist. This role involves providing top-notch administrative support to our clients, ensuring seamless day-to-day operations.- Key Responsibilities:• Transcription services for clients• Preparation of paperwork and scheduling...
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Maintenance Operations Director
4 days ago
Baguio City, Cordillera, Philippines Sweet Haven Land Developers, Inc, Full timeJob SummaryWe are seeking a highly skilled Maintenance Operations Director to join our team at Sweet Haven Land Developers, Inc. The ideal candidate will have a strong background in maintenance management and the ability to oversee multiple projects simultaneously.