
Healthcare Customer Experience Specialist
1 day ago
This role is a unique opportunity for individuals who have a passion for delivering exceptional customer experiences.
You will be responsible for resolving escalated or complex issues, providing answers to customers' questions, and consulting on products with empathy.
As a key member of our team, you will be the difference between your customers' experience being just average or outstanding.
Key Responsibilities- Answer incoming communications from customers in a timely and professional manner
- Conduct research to provide answers for customers to resolve their issues effectively
- Completed senior high school or equivalent
- Strong product knowledge and ability to explain it clearly
- Proficiency in computer applications
- Reliable internet connection
- Residing in Pampanga
- Support for career development and growth opportunities
- Inclusive culture and community-minded environment
- Global team of lifelong learners
- Comprehensive benefits package including paid time off, tuition reimbursement, and health and wellness incentives
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