Healthcare Customer Experience Specialist

1 day ago


Antipolo City, Calabarzon, Philippines beBeeCustomer Full time ₱1,200,000 - ₱1,700,000
Job Title

This role is a unique opportunity for individuals who have a passion for delivering exceptional customer experiences.

You will be responsible for resolving escalated or complex issues, providing answers to customers' questions, and consulting on products with empathy.

As a key member of our team, you will be the difference between your customers' experience being just average or outstanding.

Key Responsibilities
  • Answer incoming communications from customers in a timely and professional manner
  • Conduct research to provide answers for customers to resolve their issues effectively
Requirements
  • Completed senior high school or equivalent
  • Strong product knowledge and ability to explain it clearly
  • Proficiency in computer applications
  • Reliable internet connection
  • Residing in Pampanga
What We Offer
  • Support for career development and growth opportunities
  • Inclusive culture and community-minded environment
  • Global team of lifelong learners
  • Comprehensive benefits package including paid time off, tuition reimbursement, and health and wellness incentives


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