Quality Assurance Expert

4 days ago


Davao City, Davao, Philippines Sutherland Full time

Sutherland seeks an experienced Quality Assurance professional to join our team. In this role, you will play a vital part in ensuring the highest levels of customer satisfaction and employee engagement.

Job Description:
  • Evaluate customer transactions to ensure accuracy and consistency.
  • Develop and implement process improvements to enhance efficiency and effectiveness.
  • Analyze data to identify trends and areas for improvement.
Required Skills and Qualifications:
  • 6 months' experience in process transformation or quality assurance.
  • Strong analytical and problem-solving skills.
  • Effective communication and interpersonal skills.
  • Able to work in MS Office and adapt to changing priorities.

We are looking for a highly motivated and detail-oriented individual who can:

  • Take ownership of process improvements and drive results.
  • Develop and maintain effective relationships with clients and internal stakeholders.
  • Communicate complex ideas clearly and concisely.
  • Drive business growth through process improvements and data-driven insights.


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