Debt Settlement Professional

1 week ago


Davao City, Davao, Philippines Aljoni Finance Full time

We are seeking a Debt Settlement Professional to join our team at Aljoni Finance. As a key member of our collections team, you will be responsible for negotiating payment plans with customers and ensuring timely resolution.

Key Responsibilities
  • Negotiate payment plans with customers, taking into account their financial situation and company policies.
  • Resolve customer disputes in a professional manner, maintaining positive relationships and encouraging timely payment.
  • Maintain accurate records of customer interactions, payments, and account status, providing regular reports to management.
Requirements
  • Strong Negotiation Skills: Ability to negotiate payment plans that meet both company and customer needs.
  • Effective Communication Skills: Ability to communicate with customers to resolve payment issues and negotiate terms.
  • Attention to Detail: Maintain accurate records, track payments, and follow up on overdue balances.


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