Financial Operations Specialist

7 days ago


Taguig, National Capital Region, Philippines EastWest Bank Full time

About the Role

  • Location: BGC Taguig
  • Corporate Title: Branch Operations Associate
  • Work Arrangement: Onsite

We are seeking a detail-oriented professional to join our team in BGC Taguig as a Branch Operations Associate.

In this role, you will be responsible for accurately checking cash balances and reviewing transaction papers to ensure the reliability of our financial dealings. Your keen eye for detail will play a crucial part in maintaining the smooth operation of our business.

Your Dream, Our Focus

No matter if you're just starting your career or have extensive experience, EastWest Bank can help you achieve your goals and bridge the gap between your aspirations and success.

At EastWest Bank, we empower our employees to drive their careers and provide opportunities for growth. We value teamwork and individual initiative, promoting development and goal attainment in a highly engaged work environment.

Over 29 years, EastWest has established itself as one of the most consumer-focused universal banks in the Philippines. We continue to invest in people and process enhancements, embracing new ideas to elevate the EastWest experience.

The Key Responsibilities:

  1. Compare system-generated reports with actual cash balance reports from assigned stores, ensuring accuracy and consistency.
  2. Conduct thorough checks of actual store transaction documents against system counts, verifying data integrity.
  3. Verify transaction machine validation against transaction details, confirming all transactions are accurate and valid.
  4. Email mis-posted transactions and exceptions to Stores and AOO for proper disposition, ensuring effective communication and timely correction of discrepancies.
  5. Maintain an organized filing system by executing proper protocols for all transaction documents.
  6. Submit exceptions noted within the prescribed Turn Around Time (TAT) to Service Managers and AOO per Store, ensuring timely communication and action for exceptions.
  7. Coordinate and submit outstanding monthly exceptions noted per Cluster to the Branch Support Department for aging/rating and dissemination to designated RBG Heads.
  8. Diligently countercheck regularized transaction documents against exceptions noted and file accordingly.
  9. Manage and handle the outward clearing of checks in CICs, ensuring accurate and secure handling of checks for clearing processes.

The Ideal Candidate:

  • Must be a College Graduate, preferably in a business-related course.
  • Prior experience in bank operations is required.
  • Must possess strong communication skills to effectively convey information and discrepancies.
  • Should be a team player, capable of working collaboratively with various departments.
  • A willingness to learn new bank processes and procedures is essential.
  • Must be attentive to details, ensuring accuracy and consistency in all transactions and documents handled.

Career Development Opportunities

  • Career development and training programs to enhance your skills and knowledge.
  • Competitive salary package and benefits tailored to meet your needs.
  • Performance-based incentives and recognition programs to reward high-performing individuals.
  • Opportunities to work with industry experts and receive guidance from them.
  • Defined career progression paths to guide you in your professional growth.

To learn more about us, visit https://careers-page.com/eastwest-bank



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