Financial Crimes Prevention Specialist

19 hours ago

Marikina City, National Capital Region, Philippines beBeefraud Full time $32,000 - $41,600
Combat Financial Crimes Analyst

This role protects our e-commerce operations' integrity and maintains customer trust in our premium wellness brand.

The Combat Financial Crimes Analyst serves as the primary guardian against fraudulent activities across multiple payment platforms while ensuring legitimate customers have a seamless experience.

Key Responsibilities:
  • Review high-risk transactions
  • Identify suspicious patterns in customer behavior
  • Monitor multiple payment gateway activities
  • Implement risk-mitigation protocols
  • Handle sensitive customer interactions with discretion
  • Conduct confidential account reviews
  • Resolve complex situations while maintaining customer satisfaction
  • Uphold community trust standards
  • Contribute to improving fraud prevention systems
  • Document and update internal security protocols
  • Identify gaps in current fraud prevention measures
  • Recommend process improvements
  • Maintain detailed records of financial crimes cases
  • Ensure adherence to internal policies
  • Analyze financial crimes prevention metrics
  • Collaborate with team members on risk evaluation
Requirements:
  • Minimum 3 years of experience in customer experience or similar roles
  • Proven track record in fraud analysis or risk management
  • Experience with e-commerce or consumer packaged goods (CPG) industry
  • Demonstrated ability to handle sensitive information with discretion
  • Strong analytical and pattern recognition skills
  • Excellent problem-solving abilities
  • Exceptional attention to detail
  • Strong communication and empathy skills
  • Ability to work autonomously with sound judgment
  • Experience with multiple payment gateway systems

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