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Communication Coordinator

3 weeks ago

Pasay, National Capital Region, Philippines MetHealth Full time

About the Role

We are seeking a highly skilled and dedicated individual to join our team as a Client Liaison Specialist. In this role, you will play a vital part in maintaining strong relationships with our clients, ensuring that their needs are met and exceeded.

Your Key Responsibilities:

  • Act as the primary point of contact for clients, responding to their inquiries and concerns in a timely and professional manner.
  • Develop and maintain accurate communication logs, tracking client interactions and updates.
  • Collaborate with internal stakeholders to ensure seamless communication and coordination of client care.
  • Identify opportunities to improve client satisfaction, implementing changes to enhance the overall client experience.
  • Provide regular updates to clients on the status of their care, ensuring transparency and open communication.