Customer Service Agent with German Language Skills

6 days ago


San Juan, National Capital Region, Philippines TASQ Staffing Solutions Full time
Overview

TASQ Staffing Solutions is seeking a skilled German Bilingual TSR to provide exceptional customer support to clients. This role involves communicating with customers in the German language, resolving queries, and documenting interactions.

Responsibilities
  • Communicate with customers in the German language
  • Resolve customer inquiries and issues promptly and professionally
  • Document all interactions accurately and thoroughly
Requirements
  • Excellent German and English language skills
  • Knowledge of Windows applications and software applications
  • Excellent critical thinking, listening, and conflict resolution skills
  • Ability to enter accurate data at a minimum of 40 words per minute
  • Previous experience in a call center environment or product technical support


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