Maintenance and Repair Operations Coordinator

4 days ago


Mandaluyong City, National Capital Region, Philippines Emerson Electric Full time

We are seeking an experienced Maintenance and Repair Operations Coordinator to join our team at Emerson Electric.

In this role, you will work closely with our global customer care team to interpret and process order documentation requirements based on customer needs. Your expertise will be crucial in managing the electronic exchange of order documentation with customers, collaborating with project engineers and managers to fulfill documentation requirements, and driving growth platforms and supporting operational pillars.

Responsibilities of the position include:

  • Identifying and collecting relevant documents as per customer specifications
  • Participating in document review meetings with the project administrator, project manager, and document controller
  • Managing the documentation approval cycle and final documentation delivery to the customer (gather, prepare, and submit)
  • Responding to customer inquiries and requests received via email and identifying the need for escalation
  • Managing and recording customer transactions in business systems such as CRM, DocPro, and SharePoint

To excel in this role, you will require a Bachelor's degree in Instrumentation Engineering, Mechanical Engineering, Chemical Engineering, Electrical Engineering, or related Engineering courses. You should also have basic knowledge of Office 365 applications and Adobe Acrobat.

We offer a range of benefits including market-competitive pay, food and transportation allowances, comprehensive insurance coverage, retirement benefits, and more. Our career development programs and merit-based increases will help you grow professionally. We provide exceptional healthcare coverage for you and your loved ones, paid leaves, tuition reimbursement for approved programs, and a safe working environment.



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