IT Security Specialist

24 hours ago


Cabuyao, Calabarzon, Philippines beBeeSecurity Full time $40,000 - $80,000
Job Summary

The Technical Support Engineer role involves delivering exceptional customer experiences by resolving complex technical issues. This position requires strong IT security knowledge and excellent communication skills.

Key Responsibilities:
  • Solve technical problems effectively.
  • Leverage software tools to resolve customer issues efficiently.
  • Handle escalated calls professionally.
Requirements:
  • Strong understanding of IT security concepts, including antivirus, networking, and encryption technologies.
  • Exceptional verbal and written communication skills.
  • Ability to handle escalated calls and provide sound recommendations.
  • Advanced computer skills, including Linux, Unix, DNS, Networking, Network security, Apache, Proxies, Email security, HTTP protocol, Bash, web proxy, web security, spam filtering, Active Directory.
  • Familiarity with network protocols like HTTP, SMTP, FTP, SMB, DNS, and DHCP.
  • Basic to intermediate knowledge of security, firewalls, and cloud infrastructure.
Skills & Qualifications:
  • Technical expertise in IT security, Linux, and networking.
  • Excellent problem-solving and analytical skills.
  • Effective communication and interpersonal skills.
  • Able to work in a dynamic environment and adapt to new situations.


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