Customer Service Representative for Makati Location

1 month ago


Makati City, National Capital Region, Philippines Neks Job Philippines Full time

We are seeking an experienced Customer Service Agent to join our team at Neks Job Philippines. This is a great opportunity for those who want to develop their skills in customer service and work in a dynamic environment.

About the Role

This position involves responding to customer inquiries, resolving issues, and providing excellent service to our clients. As a Customer Service Agent, you will be responsible for handling customer calls, emails, or chats, and ensuring that their concerns are addressed promptly and professionally.

The ideal candidate should have excellent communication and problem-solving skills, as well as the ability to work in a fast-paced environment. A high school graduate or equivalent with no back subjects and at least 2 years of college completion is required. Previous customer service experience is highly preferred.

Key Responsibilities
  • Respond to incoming customer calls, emails, or chats in a professional and courteous manner
  • Resolve customer complaints and issues in a timely and effective manner
  • Provide product information and answer customer queries
  • Work closely with other teams to resolve complex customer issues
What We Offer

We offer a competitive salary range of up to 19k-23k per month, plus allowances. Our training program ensures that you receive the necessary skills and knowledge to excel in your role. You will also have opportunities for career development and advancement within the company.

Neks Job Philippines is a dynamic and growth-oriented organization that values its employees' contributions. We provide a supportive work environment, regular performance incentives, and opportunities for career growth and development.



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