Homecare Scheduler

As a Homecare Scheduler, you will play a vital role in ensuring seamless client care by efficiently managing and coordinating caregiver schedules to match each individual client's needs.

This role serves as a crucial link between clients, caregivers, and the agency, maintaining strong communication and resolving scheduling conflicts promptly. The scheduler enhances client satisfaction and operational efficiency in delivering consistent, high-quality home care services.

Scheduling (70%)

• Assign caregivers based on client needs, skills, and availability, planning for staffing gaps.
• Adjust schedules for emergencies, last-minute absences, and urgent client needs.
• Communicate schedule changes to caregivers and clients, offering incentives for hard-to-fill shifts.
• Act as the main contact for caregivers, handling availability, assignments, and policy updates.
• Address client inquiries and assist with onboarding new clients into the scheduling system.
• Maintain accurate records in scheduling software, tracking availability and backup schedules.
• Resolve scheduling conflicts and caregiver disputes efficiently.

Bookkeeping (30%)

• Keep financial records updated in accounting software, auditing and reconciling reports.
• Manage accounts payable, verify caregiver timesheets, and ensure accurate payroll processing.
• Ensure timely invoicing and payment collection from clients.

Key Responsibilities:

You will be responsible for scheduling, bookkeeping, and providing excellent client service. If you have experience in homecare, healthcare, or senior care, we encourage you to apply.

About This Role

In this role, you will work closely with our team to ensure that clients receive the highest quality care. You will be responsible for managing schedules, communicating with caregivers and clients, and resolving any issues that may arise.

What We Offer

• Competitive salary
• Remote work opportunity
• Generous paid time off
• Ongoing training and development opportunities
• A collaborative and dynamic work environment

We're Looking For

A highly organized and detail-oriented individual with excellent communication skills. If you are passionate about delivering exceptional client service and have experience in homecare or a related field, we encourage you to apply.

How to Apply

Submit your application through our website. We look forward to hearing from you