Credit Solutions Specialist

3 days ago


Mandaue City, Central Visayas, Philippines beBeeCustomer Full time ₱38,000 - ₱46,000
Job Overview

We are a leading provider of consumer credit solutions.

Our flagship product is a revolutionary, patented credit card backed by home equity, offering unparalleled convenience and affordability.

With our innovative approach, we simplify a complex process that typically takes weeks and thousands of dollars, reducing it to mere minutes and zero costs.

Key Responsibilities:
  • Respond to customer inquiries via dedicated support tools.
  • Document and log issues, as well as customer feedback and concerns.
  • Collaborate with customers to guide them through our application process when needed.
  • Analyze customer experiences across multiple channels using logs, dashboards, and CRM systems.
Qualifications and Skills:
  • At least 5 years of experience managing US Mortgage account tasks.
  • Proven track record in customer-facing roles within the loan or mortgage industry.
  • Excellent communication, collaboration, and problem-solving skills.
  • Strong written communication and fluency in English.
  • Organizational skills and time management abilities.
  • Proficiency in customer communication tools, task management tools, and email.
  • Familiarity with navigating spreadsheets.
  • Attention to detail, as accuracy is crucial in financial services.
  • Bachelor's Degree or comparable work experience in financial services.


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