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Client Onboarding Coordinator Mandarin Speaking

1 week ago

Manila, National Capital Region, Philippines GoAsia Talent Full time

Job Summary

We are seeking a highly skilled Client Onboarding Coordinator Mandarin Speaking to join our team.

In this role, you will be responsible for assisting new customers through the enrollment process, handling inquiries, scheduling meetings, processing applications, and providing guidance to ensure a smooth enrollment experience.

Key Responsibilities

  • Handle questions and issues, providing detailed information on requirements and processes.
  • Schedule meetings with applicants.
  • Manage incoming phone calls, emails, and other correspondence.
  • Ensure applications are completed correctly and required supporting materials are provided.
  • Enter, update, and review data and records.
  • Provide guidance to applicants and prospective candidates.
  • Correspond with applicants and prospective candidates.
  • Process enrollments.
  • Assist with billing and payment processing.
  • Perform other job-related duties and projects as needed.

Requirements

  • Bachelor's degree or equivalent experience.
  • Fluency in both English and Mandarin is essential.
  • Must have access to WIFI or ideally be able to plug in.
  • Experience in an enrollment-based work environment is preferred.
  • Strong organizational and time management skills.
  • Excellent communication, interpersonal, and internet skills.
  • High level of accuracy and attention to detail.
  • Ability to multitask and prioritize effectively.

Benefits

  • Laptop provision
  • HMO, life insurance, and personal accident insurance
  • 100% fully remote role