Senior IT Operations Analyst
6 days ago
About the Job
Job Overview:This is a full-time, permanent role based in Makati City, Metro Manila. As an IT Operational Excellence Analyst - Senior at a global packaging manufacturing company listed on the NYSE and part of the Forbes 500, you will be responsible for driving operational excellence and continuous improvement within the company's IT systems and processes.
What You'll Do:- Analyze current IT operations to identify areas for improvement and develop strategies to optimize processes
- Collaborate with cross-functional teams to design and implement new IT processes and procedures
- Develop and monitor KPIs to track the effectiveness of IT operations and identify areas for improvement
- Lead initiatives to automate manual tasks and streamline IT workflows
- Provide technical support and guidance to IT personnel to ensure smooth day-to-day operations
- Recommend and oversee the implementation of new technologies and tools to improve IT capabilities
- Identify and mitigate IT-related risks and vulnerabilities
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