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Customer Service Representative for Graphic Design

1 month ago

Bacolod City, Western Visayas, Philippines Talent Outsourcing Channel (TORCH) Solutions Full time
Customer Service Representative for Graphic Design

We are seeking a highly skilled Customer Service Representative to join our team at Talent Outsourcing Channel (TORCH) Solutions. As a key member of our Graphic Design department, you will be responsible for providing exceptional customer service to our clients.

Key Responsibilities:
  • Provide top-notch customer service to existing clients
  • Answer customer support calls and respond to inquiries in a timely and professional manner
  • Update client databases and records as necessary
  • Promote other products and services to clients as needed
Requirements:
  • High school diploma or equivalent; additional education or training in customer service is a plus
  • Excellent communication and interpersonal skills
  • A keen eye for aesthetics and attention to detail
  • Flexibility to work in rotating shifts, including evenings, weekends, and holidays
Perks and Benefits:
  • Competitive salary and incentives
  • Paid training and development opportunities
  • Comprehensive HMO benefits
  • Government-mandated benefits
  • Paid leaves and other perks