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Transaction Quality Lead
2 weeks ago
We are seeking an experienced WFM MIS/Reports Manager to join our team. In this role, you will be responsible for managing the workflow management (WFM) system, including data analysis, reporting, and dashboards.
You will work closely with cross-functional teams to identify opportunities for process improvements and implement changes to enhance overall efficiency.
Main Responsibilities- Manage the WFM system, including data analysis, reporting, and dashboards
- Collaborate with cross-functional teams to identify process improvements
- Implement changes to enhance overall efficiency and productivity
- Ensure compliance with quality standards and regulatory requirements