Security Operations and Risk Management Director

7 days ago


Taguig, National Capital Region, Philippines Willis Towers Watson Full time

About Us

Willis Towers Watson is a leading global advisory, broking and solutions company that helps clients around the world turn risk into a path for growth. We provide data-driven insights and practical advice to help our clients make better decisions about how to manage their risks and maximize their potential.

Our Culture

We believe in empowering our people to succeed and rewarding their contributions. Our culture is built on three core values: Client focus, Collaboration, and Innovation.

About the Role

The Cyber Security Deputy Practice Leader - Manila role is a critical part of our organization, responsible for the development and implementation of operations strategy for Information Security COE. This position requires a strong leader with excellent management skills, who can drive initiatives that contribute to long-term operational excellence.

Key Responsibilities

  • Develop and implement operations strategy for Information Security COE.
  • Manage stakeholder relationships and lead work transition activities for Information Security team.
  • Lead process enhancement/continuous improvement projects by implementing GAP analysis, developing to-be processes and identifying training needs.
  • Maintain effective governance, and compliance requirements of the organizations control frameworks.
  • Oversee metrics to meet strategic objectives and monitor and evaluate performance of the team and services.
  • Continuously review and establish a robust performance measurement structure.
  • Capacity Planning.

Requirements

The Requirements

Qualifications:

  • Qualified to degree level, preferably in a business, IT or security related subject.

Skills:

  • Proactive rather than reactive.
  • Strong team player with good interpersonal and influencing skills.
  • Ability to work under pressure to tight timelines and without direct supervision.
  • Calm, organized and methodical.
  • Excellent analytical problem-solving skills.
  • Strong communication skills, both orally and in writing.
  • Exceptional relationship management skills and an ability to communicate effectively at all levels of the organization.
  • Commercial awareness.
  • Agile and responsive approach to meeting objectives and delivering continuous improvement.

Knowledge/Experience:

Essential

  • At least 7 years of experience with at least 5 of these in Operations Management.
  • Experienced leader with proven ability in managing large service delivery teams.
  • Able to manage diverse processes with multiple stakeholders.
  • Knowledge and experience in organizational effectiveness and operations management, implementing best practices.
  • Proven ability in delivering excellent levels of client service.
  • Preferably experienced in conducting transitions/knowledge transfer activities.
  • Ability to establish robust performance measurement structure.
  • Highly developed critical thinking and analytical skills.
  • Demonstrated leadership and vision in managing staff groups and major projects or initiatives.
  • Excellent interpersonal skills and a collaborative management style.

Beneficial

  • Information and Cyber Security knowledge and understanding.
  • Knowledge of security standards, frameworks, regulation and legislation.
  • Experience of working in a regulated environment, not necessarily insurance or financial services.


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