Customer Retention Specialist

1 day ago


Cavite City, Calabarzon, Philippines beBeeRetention Full time ₱180,000 - ₱300,000
About the Position

We're seeking a skilled professional to oversee email, SMS, and loyalty initiatives. This role integrates lifecycle marketing, VIP engagement, membership growth, and customer advocacy strategies. The ideal candidate will design automated journeys that foster customer loyalty, build programs that turn VIPs into brand advocates, and create a retention engine that maximizes lifetime value.

  • Email, SMS & Automated Journeys - Develop and optimize advanced flows (welcome, onboarding, replenishment, winback, VIP, membership) that drive engagement and repeat purchases.
  • VIP Customer Management - Identify and nurture top buyers with personalized outreach, turning them into affiliates, brand promoters, and case study partners.
  • Membership & Loyalty Growth - Grow adoption of our membership plan, reduce churn, and create exclusive perks that keep customers engaged long-term.
  • Customer Advocacy & Community - Launch referral, loyalty, and UGC programs that turn satisfied customers into active promoters of the brand.
  • Customer Insights & Feedback - Conduct surveys, segment customers, and deliver retention reports with insights to inform growth, product, and CX strategies.
  • Cross-Functional Collaboration - Partner with Affiliate, PR, Marketplace, and CX teams to align retention efforts and maximize customer impact.


  • Cavite City, Calabarzon, Philippines beBeeRetention Full time $71,424 - $98,330

    Role OverviewThis position is accountable for the strategic execution of retention marketing strategies to achieve optimal campaign performance.Key Responsibilities:Develop and optimize email, SMS, and other retention marketing campaigns to drive customer engagement.Collaborate with copywriters and graphic designers to create high-quality, engaging emails...


  • Paranaque City, Calabarzon, Philippines beBeeRetention Full time $80,000 - $100,000

    Retention Manager RolePremium Invention Inc is a leading provider of solar-powered security solutions, making reliable, off-grid security simple and accessible. The company is expanding rapidly across various channels while building systems and teams designed for scale.About the PositionWe are hiring a Retention Manager to own our email, SMS, and loyalty...


  • Paranaque City, Calabarzon, Philippines Tap Growth ai Full time ₱400,000 - ₱600,000 per year

    We're Hiring: Client Retention Specialist - Restos/Wet Market (Piso Traders) We are seeking a dedicated Client Retention Specialist to maintain and strengthen relationships with our restaurant and wet market clients. The ideal candidate will focus on reducing churn, increasing client satisfaction, and driving repeat business within the Piso trading...


  • Antipolo City, Calabarzon, Philippines beBeeRetention Full time ₱900,000 - ₱1,200,000

    Job OverviewWe are seeking a data-driven professional to drive customer retention by designing user-centric experiences and implementing churn reduction strategies.Main Responsibilities:Identify, monitor, and analyze key customer metrics to inform retention strategies.Collaborate with cross-functional teams to improve UI/UX and reduce churn.Develop and test...


  • Cavite City, Calabarzon, Philippines beBeeStrategist Full time ₱40,000 - ₱50,000

    Job OverviewA seasoned Email Strategist is required to drive significant revenue through a comprehensive retention strategy for 7- to 8-figure brands.The ideal candidate will have hands-on experience with Klaviyo and a proven track record of managing email-attributed revenue exceeding $1M.They must possess a holistic understanding of marketing beyond the...


  • Antipolo City, Calabarzon, Philippines beBeeRetention Full time ₱840,000 - ₱1,372,000

    Job SummaryThe Renewals Manager is a key position that requires strong leadership and customer service skills. This individual will be responsible for the day-to-day management of assigned customer accounts, working closely with sales teams, professional services, technical support, and sales operations to understand and resolve customer issues.This role...


  • Paranaque City, Calabarzon, Philippines Viventis Search Asia Full time ₱420,000 per year

    The Client Retention Specialist is responsible for nurturing and growing existing client relationships. Responsibilities include:Managing and growing a portfolio of existing clients within the assigned segment.Serving as the primary point of contact for key accounts, ensuring timely support and communication.Analyzing client buying patterns and developing...


  • Cavite City, Calabarzon, Philippines beBeeAccountability Full time $90,000 - $120,000

    Customer Renewal Sales SpecialistWe are seeking a highly skilled professional to join our sales team as a Customer Renewal Sales Specialist. This role involves working closely with customers, partners, and internal stakeholders in a hybrid work environment.The ideal candidate will thrive in an innovative environment and possess excellent collaboration,...


  • Lipa City, Calabarzon, Philippines beBeeRetention Full time $80,000 - $150,000

    As a seasoned marketing professional, you have the opportunity to drive customer engagement and retention through strategic CRM initiatives. We are looking for an experienced leader to develop and execute our CRM strategy across various channels, leveraging data-driven insights to optimize communications and improve targeting.Key ResponsibilitiesCRM Strategy...


  • Antipolo City, Calabarzon, Philippines beBeeRetention Full time ₱800,000 - ₱1,000,000

    Job DescriptionWe are seeking a skilled Retention Specialist to join our team. As a key member of our marketing department, you will be responsible for designing and executing email and SMS campaigns that drive engagement and repeat purchases.Your mission will be to develop automated journeys that keep customers coming back, build programs that turn VIPs...