Financial Transaction Analyst

2 weeks ago


Manila, National Capital Region, Philippines Shopee Full time

Shopee is seeking an experienced Payment Operations Analyst to join our team. As a key member of our payment operations team, you will play a vital role in ensuring the accuracy and timeliness of our financial transactions.

Key Responsibilities:
  • Transaction Monitoring and Reconciliation: You will monitor and reconcile all partner-related transactions, including PESONet, InstaPay, Xendit, Digital Products, Direct Integrations, Loan Disbursements and Repayments, Mastercard, etc.
  • System Updates and Maintenance: You will update and maintain the Core Banking and Payments Systems, ensuring that all necessary adjustments are made to reflect changes in transaction status, interest on deposits, and other relevant factors.
  • Dispute Resolution and Investigation: You will investigate and resolve transactional disputes related to payment operations, ensuring that all issues are addressed promptly and efficiently.
  • Fund Recovery and Recall Processing: You will process requests from customers to recover funds from Counterparty Banks and validate recall of funds requests from Counterparty Banks.


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