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Technical Content Specialist
4 weeks ago
We are seeking a highly skilled Technical Content Specialist to join our team at Hunter's Hub, Inc. As a Technical Content Specialist, you will be responsible for creating, editing, and maintaining high-quality technical documentation for our products and services.
Key Responsibilities:- Develop and write technical documentation, including user manuals, developer guides, API documentation, installation guides, and system operations.
- Translate complex technical concepts and instructions into clear, concise, and understandable content for a non-technical audience.
- Collaborate with product teams, subject matter experts (SMEs), and engineers to gather necessary information and ensure accuracy in documentation.
- Maintain and update documentation as new features are developed or changes are made to existing products.
- Conduct interviews with users and developers to better understand the user experience and create more intuitive documentation.
- Adhere to and help establish documentation standards and style guides to ensure consistency and quality across all materials.
- Review and edit content created by other team members for clarity, grammar, and technical accuracy.
- Bachelor's graduate
- 2 to 5 years of experience as a Technical Writer or in a similar role, preferably in a technology-driven company.
- 2 to 5 years of experience with documentation tools (e.g., MadCap Flare, Adobe FrameMaker, MS Word).
- 2 to 5 years of experience with programming languages, APIs, and software development lifecycle (SDLC).
- 2 to 5 years of experience with content management systems (CMS) and version control systems (e.g., Git).
- 2 to 5 years of experience with Agile methodologies
- 2 to 5 years of experience in a specific domain such as IT Service Management, Distributed Computing, Cloud Computing, Cybersecurity, or Enterprise software, IT Asset Management principles
- Knowledge of UX/UI principles
- Excellent written and verbal communication skills with a strong command of the English language.
- Exceptional attention to detail and ability to organize complex information.
- Strong analytical and problem-solving skills to identify issues and propose solutions.
- Ability to work collaboratively in a fast-paced environment while managing multiple projects.
Why Join Us?
At Hunter's Hub, Inc., we value our employees' skills and expertise. As a Technical Content Specialist, you will have the opportunity to work with a talented team of professionals who are passionate about creating high-quality technical documentation. We offer a dynamic and supportive work environment that fosters growth and development.
What We Offer:
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and detail-oriented individual who is passionate about creating high-quality technical documentation, we encourage you to apply for this exciting opportunity.
