
Customer Relationship Management Professional
2 days ago
Job Title: GoHighLevel Specialist
OverviewWe are seeking a highly skilled Virtual Assistant with GoHighLevel expertise to customize, build, and manage a white-labeled CRM solution. You'll work directly with the business owner or team to implement automation workflows, build funnels, onboard clients, and provide ongoing operational support to ensure success.
Responsibilities- Set up, customize, and maintain white-labeled GoHighLevel CRM accounts.
- Build and manage marketing funnels, landing pages, automation workflows, SMS/email campaigns, and pipelines.
- Assist in onboarding new clients into the CRM platform.
- Troubleshoot issues, optimize systems, and ensure a seamless user experience.
- Track progress on ongoing CRM build-outs and automation projects.
- Coordinate timelines and deliverables for client CRM setups.
- Conduct research on features or competitor CRMs when needed.
- Serve as the point of contact for client questions about their CRM.
- Manage client communication and provide timely updates or escalations.
- Prepare walkthroughs, SOPs, or short training videos for clients.
- Manage email inboxes and calendars related to CRM or onboarding.
- Organize CRM assets (templates, campaigns, workflows).
- Create reports or summaries of account performance or engagement.
- Proven experience using GoHighLevel (required).
- Familiarity with CRM setup, sales funnels, automation, and white labeling.
- Experience working as a Virtual Assistant, Tech VA, or CRM Specialist.
- Strong project management and organizational skills.
- Excellent verbal and written communication in English.
- Tech-savvy, with the ability to learn new tools quickly.
- Able to work independently, follow SOPs, and maintain confidentiality.
- Flexible work-from-home opportunity.
- Opportunity to contribute to a growing business by enhancing efficiency and client experience.
- Supportive and collaborative work environment.
- Seniority level: Entry level
- Employment type: Full-time
- Job function: Other
- Industries: IT Services and IT Consulting
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