Device Support and Maintenance Expert

3 days ago


Quezon City, National Capital Region, Philippines People360 Consulting Corporation Full time
Job Description

This is a fantastic opportunity for a motivated and detail-oriented IT Technical Support professional to join our team at People360 Consulting Corporation. As an IT Technical Support specialist, you will be responsible for providing top-notch support to our staff by maintaining the integrity of our IT systems, troubleshooting technical issues, and ensuring seamless communication between departments.

Main Responsibilities:
  • Provide exceptional support to staff members regarding technical issues and concerns.
  • Conduct regular maintenance checks on all company devices to prevent technical issues.
  • Collaborate with other teams to resolve technical issues and ensure seamless operations.
  • Document and maintain detailed records of device information, maintenance activities, and technical issues.
  • Implement upgrades or replacements of existing equipment as necessary.
Requirements:
  • Bachelor's degree in Computer Science, Information Technology, or related field.
  • Minimum 2 years of experience in IT technical support or a related field.
  • Strong knowledge of computer systems, networks, and peripherals.
  • Excellent problem-solving and analytical skills.
  • Effective communication and interpersonal skills.


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