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Computer Systems Analyst

2 weeks ago

Cebu City, Central Visayas, Philippines AspiraGlobal Full time
Job Overview

We are looking for a skilled Computer Systems Analyst to join our IT team and provide expert-level technical support to employees. In this role, you will be responsible for troubleshooting complex hardware and software issues, ensuring system efficiency, and collaborating with IT teams to implement new technologies.

Key Responsibilities:
  1. Deliver high-quality technical support to employees via various communication channels.
  2. Analyze and resolve intricate hardware, software, and network problems.
  3. Deploy, configure, and maintain computer systems, printers, and other IT equipment.
  4. Design and implement user account settings, permissions, and security measures.
  5. Support software updates, system maintenance, and backup processes.
  6. Record and document technical issues and their resolutions for future reference.
  7. Work collaboratively with IT teams to drive technology innovation and improvement.
  8. Ensure data security and adherence to company policies.