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Reporting and Analytics Expert

2 weeks ago

Cebu City, Central Visayas, Philippines IntouchCX Full time

Our Mission

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At IntouchCX, we're dedicated to delivering exceptional customer experiences through innovative solutions and expert insights. With a team of passionate professionals, we've built a reputation as a trusted partner in the industry.

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The Opportunity

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This role presents a unique chance to join our dynamic team and contribute to driving business growth through data-driven decision-making. As a Reporting and Analytics Expert, you'll work closely with cross-functional teams to analyze complex data sets, identify trends, and develop actionable insights to inform strategic decisions.

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Your Key Responsibilities:

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  • Analyze large datasets to identify trends, patterns, and insights that inform business decisions
  • Develop and maintain reports, dashboards, and data visualizations to effectively communicate findings
  • Collaborate with internal stakeholders to understand their reporting needs and tailor analysis to meet these requirements
  • Suggest and implement enhancements to data gathering, analysis, and reporting processes

Requirements:

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  • Proven experience in a Business Analyst, Data Analyst, or Business Intelligence role
  • Strong understanding of data analysis principles and methodologies
  • Proficiency in data visualization tools such as Looker, Power BI, Tableau, or similar
  • Experience working with large datasets and developing actionable insights
  • Excellent written and verbal communication skills
  • Ability to collaborate with cross-functional teams to drive business outcomes