Shift Lead Coordinator
20 hours ago
Job Description
Purge Coffee Roaster is seeking an experienced Store Shift Supervisor to join our team. As a Store Shift Supervisor, you will be responsible for overseeing daily operations, ensuring the smooth functioning of the store, and delivering exceptional customer service.
Responsibilities
- Supervise and support team members during the shift to ensure tasks are completed efficiently.
- Act as the point of contact for staff concerns or questions during the shift.
- Train, coach, and motivate employees to maintain high levels of productivity and morale.
- Oversee daily operations, including opening and closing procedures.
- Ensure proper cash handling and secure transactions.
- Monitor and manage inventory levels, restocking as needed.
- Address operational challenges promptly to ensure smooth functioning.
- Deliver exceptional customer service and resolve complaints or issues effectively.
- Maintain a clean, organized, and welcoming environment.
- Enforce company policies, procedures, and safety standards during the shift.
- Maintain compliance with local regulations.
- Track team performance and provide feedback to management.
Qualifications
- Prior experience in a supervisory or leadership role, preferably in a retail, food service, or customer-facing environment.
- Strong communication, problem-solving, and organizational skills.
- Ability to remain calm under pressure, reliable, and adaptable.
About Us
Purge Coffee Roaster is a dynamic and growing company that values its employees and customers. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.
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