Shift Lead Coordinator

20 hours ago


Davao City, Davao, Philippines Purge Coffee Roaster Full time

Job Description

Purge Coffee Roaster is seeking an experienced Store Shift Supervisor to join our team. As a Store Shift Supervisor, you will be responsible for overseeing daily operations, ensuring the smooth functioning of the store, and delivering exceptional customer service.

Responsibilities

  • Supervise and support team members during the shift to ensure tasks are completed efficiently.
  • Act as the point of contact for staff concerns or questions during the shift.
  • Train, coach, and motivate employees to maintain high levels of productivity and morale.
  • Oversee daily operations, including opening and closing procedures.
  • Ensure proper cash handling and secure transactions.
  • Monitor and manage inventory levels, restocking as needed.
  • Address operational challenges promptly to ensure smooth functioning.
  • Deliver exceptional customer service and resolve complaints or issues effectively.
  • Maintain a clean, organized, and welcoming environment.
  • Enforce company policies, procedures, and safety standards during the shift.
  • Maintain compliance with local regulations.
  • Track team performance and provide feedback to management.

Qualifications

  • Prior experience in a supervisory or leadership role, preferably in a retail, food service, or customer-facing environment.
  • Strong communication, problem-solving, and organizational skills.
  • Ability to remain calm under pressure, reliable, and adaptable.

About Us

Purge Coffee Roaster is a dynamic and growing company that values its employees and customers. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.



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