Current jobs related to Operations Team Lead - Cebu City, Central Visayas - Neksjob
-
Operations Team Lead
1 week ago
Cebu City, Central Visayas, Philippines beBee Careers Full timeOperations Team Lead Job DescriptionWe are seeking an experienced Operations Team Lead to join our team. The successful candidate will have a strong background in leadership and operations, with excellent communication and problem-solving skills.Main Responsibilities:Lead a team of operations staff to ensure high levels of productivity and efficiencyDevelop...
-
Operations Team Lead
2 weeks ago
Cebu City, Central Visayas, Philippines beBee Careers Full timeJob SummaryWe are seeking an experienced leader to oversee day-to-day operations and ensure seamless delivery of services.About the RoleDevelop and implement strategies to improve process efficiency, productivity, and team collaboration.Maintain excellent communication with stakeholders, team members, and other departments.Key ResponsibilitiesLead a team to...
-
Operations Team Lead
1 week ago
Cebu City, Central Visayas, Philippines beBee Careers Full timeOperations Supervisor (Night Shift)Cebu Insular, Shifting Schedule (Predominantly Night Shift)We are seeking an experienced Operations Supervisor to oversee and manage the implementation of short-term activities within our team. This role involves leading daily operations, improving processes, and ensuring efficient customer service delivery across various...
-
Operations Team Lead
1 week ago
Cebu City, Central Visayas, Philippines beBee Careers Full timeJob Title: Operations Team LeadKey Responsibilities:Maintain accurate headcount and capacity planners for assigned processes.Develop forecasts for volume, productivity, and shrinkage.Create monthly reports for individual accounts.Validate production and non-production hiring and internal movements.Analyze scheduling outputs and recommend necessary...
-
Operations Team Lead
1 week ago
Cebu City, Central Visayas, Philippines beBee Careers Full timeThe ideal candidate will have a proven track record of success in sales support, operations, or team leadership roles. As a Sales and Operations leader, you will be responsible for driving business growth by leading the Account Management team and developing strategic plans to achieve sales targets.Main ResponsibilitiesOversee the daily activities of the...
-
Operations Team Lead
2 weeks ago
Cebu City, Central Visayas, Philippines beBee Careers Full timeJob Description:The ideal candidate for this role will have a proven track record of success in branch operations management. They will be able to motivate and lead a team of employees to achieve company goals and objectives.About the Role:As a Branch Operations Manager, you will be responsible for implementing processes and procedures to improve efficiency...
-
Operations Team Lead
1 week ago
Cebu City, Central Visayas, Philippines beBee Careers Full timeWe are seeking a seasoned Operations Team Lead to join our team. In this role, you will be responsible for coaching and supervising a team of Team Leaders, ensuring Client Service Level Agreements and financial targets are met.Key ResponsibilitiesAnalyze and maintain all Client Service Level Agreements; implement improvement plans as needed.Maximize revenue...
-
Healthcare Operations Team Lead
2 weeks ago
Cebu City, Central Visayas, Philippines beBee Careers Full timeAbout the RoleThe Assistant Operations Manager will be responsible for building and leading an effective operations team. This includes coaching team leaders, driving compliance with client requirements, and implementing efficiency improvements.Key ResponsibilitiesIncrease profitability by improving key metricsSchedule regular meetings with the team to...
-
Lead Team for Healthcare Operations
1 week ago
Cebu City, Central Visayas, Philippines beBee Careers Full timeJob DescriptionThe Team Lead plays a crucial role in overseeing and guiding their assigned team to ensure productivity, quality, and attendance goals are met.This position involves monitoring team performance and ensuring adherence to established workflows and standard operating procedures (SOPs).
-
Team Lead
2 weeks ago
Cebu City, Central Visayas, Philippines beBee Careers Full timeKey Skills and Qualifications:Operations Management experience in a Travel Account or Telco industry.2nd year completed/College Grad with 3-4 years of relevant experience as Senior Group Lead/OM.Proven track record of handling at least 100+ FTEs for a cluster.Strong client relationship building skills.Job Responsibilities:Leading a team to ensure smooth...
Operations Team Lead
3 weeks ago
Job Title: Operations Team Lead
At Neksjob, we are seeking a skilled Operations Team Lead to oversee the daily activities of our customer service team. As an experienced professional in the Insurance, Banking, or Financial Services sector, you will be responsible for ensuring timely and effective resolution of customer inquiries and issues across multiple channels.
Key Responsibilities:
- Supervise and coordinate the daily operations of a team of customer service representatives.
- Act as a liaison between customers, internal departments, and external partners to address order-related concerns and service issues.
- Monitor team performance against key metrics and service level agreements; provide coaching and development to improve results.
- Identify and implement process improvements to enhance customer satisfaction and operational efficiency.
Qualifications:
- 1–2 years of experience in the Insurance, Banking, or Financial Services sector.
- Proven experience in a supervisory or team lead role within a customer service environment.
- Strong knowledge of call center operations, customer service best practices, and CRM systems.
- Excellent interpersonal and communication skills (verbal and written).
- Ability to multitask, prioritize, and manage time effectively in a fast-paced environment.
