
Cybersecurity Support Professional
6 hours ago
As a Senior Technical Support Specialist, you will play a critical role in our global agile team.
Job DescriptionWe are seeking a highly skilled and experienced professional to drive innovation in cybersecurity, software development, and big data technology.
You will be responsible for delivering customer-centric solutions, co-ordinating with multiple teams and customers to support installation of Voice and Data services, building knowledge of specific products and understanding how end-to-end processes fit together.
You will continually seek ways to improve internal processes and identify problems to solve them, collect and provide customer information to assist internal teams, process request forms related to network builds and identify revenue generating opportunities and communicate them to the Sales team.
Required Skills and QualificationsTo be successful in this role, you will need to have 3-5 years of experience with IP Networking, strong organisational and time management skills, excellent interpersonal, teamwork and Leadership skills for Bell Customer Interaction.
- Excellent problem-solving skills and ability to work under pressure.
- Strong verbal and written communication skills.
- Ability to learn and develop skills in a dynamic environment.
- Working knowledge of PC software and Microsoft Office (MS Excel & Word).
This is an exciting opportunity to join a dynamic environment where you can develop your skills and expertise. You will work from home and have the flexibility to work on weekends if needed.
OthersWe value our employees and offer a range of benefits to support their well-being and career development.
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