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Infrastructure Operations Support Specialist

2 weeks ago

Pasig, National Capital Region, Philippines Tasq Staffing Solutions Full time

Tasq Staffing Solutions is looking for a highly skilled Infrastructure Operations Support Specialist to join their team. This role involves providing comprehensive IT operational support to the business, ensuring the infrastructure and services are running smoothly 24/7.

The successful candidate will remotely monitor, respond, escalate, report, and record infrastructure and operations equipment and resources status and availability. They will also manage IT support requests in an environment provided by the company's Group, client, or partner, overseeing the entire lifecycle of the IT support request ticket.

This position requires strong technical skills, particularly in BASH Scripting, as well as excellent communication and problem-solving abilities. The ideal candidate will be able to work independently and collaboratively as part of a dynamic team.

Key responsibilities include:

  • Remotely monitoring and managing infrastructure and operations equipment and resources
  • Responding to and escalating IT support requests in a timely manner
  • Preparing and submitting reports periodically as required
  • Participating in all operations and administrations activities