Market Research Host

2 days ago

Cainta, Calabarzon, Philippines beBeeHost Full time $640 - $800
Job Opportunity

Are you looking for a role that allows you to work independently and have a high degree of autonomy?

M3 Global Research is seeking a Qualitative Interview Host to join their team. As a Qualitative Interview Host, you will be responsible for managing the day-to-day call management of market research studies.

  • Key Responsibilities:
  • Be a point of contact for technical platform issues for both internal and external users
  • Assess technical support level of user to provide appropriate support in a timely manner
  • Prepare respondents in advance to join their scheduled interviews on time
  • Facilitate start of scheduled interviews and provide troubleshooting support as needed
  • Support moderator and interpreter trainings prior to the start of the project
  • Triage and communicate issues to the product owner and engineering team
  • Document technical issues and resolutions to support customers and improve internal processes

Requirements:

  • Bachelor's degree or equivalent work experience preferred.
  • Multilingual in at least one language.
  • Experience supporting customers with qualitative online platforms preferred.
  • Strong working knowledge of Windows and Apple operating systems and product suites; internet browsers including Safari, Microsoft Edge, Chrome and Firefox as well as Apple and Android mobile devices.

Benefits:

  • Competitive hourly rate ($8 - $10 USD per hour)
  • Flexible operating hours (03:00 - 20:00 EST)

Working Conditions:

  • Remote work opportunity (#LI-Remote)

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