Senior Jira System Administrator Position Available

8 hours ago

Paranaque City, Calabarzon, Philippines beBeeJira Part time ₱4,000 - ₱5,000

Job Overview:

We are seeking a highly skilled IT professional to fill the role of Jira Administrator.

This is an excellent opportunity for someone with strong technical abilities and experience in managing complex systems to make a real impact.

About the Role:

The successful candidate will be responsible for providing exceptional administration and support services for our Jira instance.

Duties & Responsibilities:

  • Atlassian Administration: Manage users, groups, roles, and permissions; perform routine maintenance, upgrades, and backups.
  • Workflow & Automation: Design and optimize workflows, fields, screens, and automation rules to reduce manual effort.
  • Project Configuration & Reporting: Create and maintain projects, boards, dashboards, filters, and actionable reports.
  • Billing & Cost Optimization: Track licenses, reconcile invoices, right-size tiers, and recommend savings on apps and subscriptions.
  • Integration & Add-ons: Evaluate, implement, and maintain Marketplace apps; integrate Jira with CI/CD, chat, and other business tools.
  • User Support & Training: Provide second-line support, run training sessions, and maintain clear documentation and knowledge articles.
  • Governance & Continuous Improvement: Ensure security and compliance, document configurations, and champion ongoing process improvements.

Requirements:

  • At least 2+ years of proven Jira/Atlassian administration experience (cloud).
  • Solid grasp of Agile (Scrum/Kanban) and ITSM (ITIL, SLAs, queues).
  • Experience managing SaaS licenses, budgets, or cost-control initiatives.
  • Scripting/automation (Groovy, Jira Automation, REST API) and strong problem-solving skills.
  • Excellent English communication; comfortable training non-technical users.

Desirable Skills:

  • Atlassian certification(s) in Jira Software / Jira Service Management or willingness to obtain quickly.
  • Bachelor's Degree

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