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Client Support Specialist

2 weeks ago


Cebu City, Central Visayas, Philippines Staff Outsourcing Solutions Full time
Client Support Specialist Job Description

We are seeking a highly motivated and skilled customer service specialist to join our team at Staff Outsourcing Solutions.

About the Role:

The ideal candidate will have a strong background in customer service, excellent communication skills, and the ability to work independently.

Main Responsibilities:
  • Handling inbound and outbound calls for callbacks
  • Responding to client inquiries via email and phone
  • Providing exceptional customer service and resolving issues efficiently
Requirements and Skills:
  • At least 6 months of customer service experience
  • Excellent verbal and written English communication skills
  • Typing speed of 45-50 WPM
  • Familiarity with e-commerce and retailing is a plus
What We Offer:
  • Competitive hourly rate based on qualifications
  • Monthly incentives for successful orders and attendance productivity
  • Full-time employment with opportunities for career advancement
  • HMO/health insurance
  • Pre-hiring medical screenings