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E-commerce Operations Manager

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Manila, National Capital Region, Philippines Huawei Full time
Job Summary

We are looking for a highly motivated Tiktok Customer Specialist to join our team at Huawei. The successful candidate will be responsible for managing our Tiktok shop, driving sales results, and live broadcast effectiveness.

The ideal candidate will have excellent campaign/partnership strategy and execution skills, with the ability to monitor livestreams, manage budgets, timelines, and resource allocation for upcoming launches.

Key Responsibilities
  • Monitor TikTok livestreams to ensure seamless execution.
  • Manage campaign budgets, timelines, and resource allocation for upcoming launches.
  • Track KOL and TSP performance and adjust strategies to improve effectiveness.
Performance Metrics

The successful candidate will be responsible for generating regular performance reports, including reach, engagement, conversions, and GMV (Gross Merchandise Value). These reports will be used to track progress, identify areas for improvement, and inform strategic decisions.

  • Generate regular performance reports, including reach, engagement, conversions, and GMV (Gross Merchandise Value).
  • Analyze data trends to identify strengths, weaknesses, and optimization opportunities.
  • Present insights and recommendations to guide decision-making.
  • Ensure accurate tracking and attribution of leads/sales generated from campaigns.
Requirements

To succeed in this role, you will need:

  • Bachelor's degree or above, preferably with marketing or communication subjects or related field.
  • 2-5 years TikTok experience on home, display or PC products, preferably in multinational companies.
  • Ability to balance multiple priorities and meet deadlines.
  • Strong command of English, preferably with proficiency in Chinese (advantage).
  • Cross-functional expertise and the ability to thrive in a fast-paced and complex environment.